Popular Articles

  1. SUBMIT A SUPPORT REQUEST

    Place your new Support Request as noted below. A customer support member will respond at the earliest opportunity.
  2. Adding a grade item to an External Learning Tool link

    This article describes how to add a grade item to a Norton External Learning Tool link in a D2L/Brightspace course.  To determine if you need to add grade items to the Norton External Learning Tool links, review the course gradebook. Select...
  3. I need help with a specific issue

    The following are common questions and issues instructors may have when using our Digital Products.   How do I change the Grades Accepted Until (GAU) date for an individual student? How do I extend a student's Grades Ac...
  4. Getting Started as a Student with the Online Workbook

    A guide to getting started using the Online Workbook powered by Noteflight. Hide All Answers How do I get started using the Online Workbook? There is a great "Getting Started" resource available on the Digital Resources page for your textb...
  5. Testing Integration with your Canvas gradebook

    Test integration From your Canvas course, switch to student preview mode using the View as Student button or log in to your course with a test student account. 2. Locate the link to the Norton activity and click it. ...
  6. Chemical Equation Question Type

    Chemical Equation Module The Chemical Equation Module (CEM) allows students to enter chemical formulas as well as partial or complete chemical equations. The screenshot below shows an example of a CEM question. The CEM is highlighted by t...
  7. Test Banks Instructor Help Notes

    Test banks accompany our college texts and are provided in several formats, including Word Documents, ExamView files, and ZIP files formatted for various course management systems. ExamView is test generator software that often your school will alre...
  8. Creating an Assignment

    Smartwork allows you to create and publish your own assignments using the Norton Question Library. Hide All Answers Getting Started To create an assignment, do the following: On the Assignment List Page, select the Student Set for whi...
  9. Smartwork Adaptive Assignments for General Chemistry

    Adaptive chemistry assignments guide you through customized pathways of material until you attain mastery of learning objectives selected by your instructor. You will be presented with a series of questions that encompass those learning objective...
  10. Joining Student Sets

    Student Sets allow your instructor to view your responses on Tutorial assignments. Follow the instructions contained on this page to join your instructor's Student Set so that you can share your results in order for your instructor to assign a gra...