Popular Articles

  1. Numeric Entry Question Type

    Hide All Answers Numeric Entry Question Type: Introduction As the name suggests, the Numeric Entry question type is used when a numeric answer is required. The numeric entry field (shown in the figures below) requires a student to enter on...
  2. Adding a grade item to an External Learning Tool link

    This article describes how to add a grade item to a Norton External Learning Tool link in a D2L/Brightspace course.  To determine if you need to add grade items to the Norton External Learning Tool links, review the course gradebook. Select...
  3. Multi-Step Module Overview - Organic Chemistry

    Hide All Answers Format and Introduction The Multi-Step Module is used in two problem types: synthesis and mechanism.  For a synthesis question, you’ll be asked to draw or modify structures to complete a multi-step synthesis.  For a me...
  4. Testing Integration with your Canvas gradebook

    Test integration From your Canvas course, switch to student preview mode using the View as Student button or log in to your course with a test student account. 2. Locate the link to the Norton activity and click it. ...
  5. Frequently Asked Questions

    This page contains a list of frequently asked questions about Smartwork. If your question does not appear here, please visit the W. W. Norton service desk via the link at the bottom of the page. Hide All Answers Can Smartwork grades be m...
  6. I need help with a specific issue

    The following are common issues students may encounter when registering for access or using our products.  I can't see my grades in Blackboard I forgot my user name I forgot my Password Audio narration/Text ...
  7. Visual Guide: Overview of Account and Activity Tools

    Visual Guides provide illustrated, detailed instructions on how to use Norton Digital products. This page presents annotated diagrams about the account and activity tools that can be accessed by clicking on the gear menu in the upper-right corner....
  8. Testing integration with your Blackboard Ultra course gradebook

    Test the integration with your course gradebook Select Student Preview   Select Start Preview Select a gradable activity link with points assigned to it. Launch the LTI link. If you are prompted to sign in, use your Norton instruc...
  9. Joining Student Sets

    Student Sets allow your instructor to view your responses on Tutorial assignments. Follow the instructions contained on this page to join your instructor's Student Set so that you can share your results in order for your instructor to assign a gra...
  10. Testing integration with your Brightspace/D2L gradebook

    1. From your D2L course, switch to student view (using your D2L account menu in the upper right and selecting View as Student ) or log in with a test student account. 2. Select a gradable activity link with points assigned to it. 3. Launch...