- From your Moodle course, switch to student view by clicking your name in the top-right corner of the course, and select Switch role then select Student.
- Alternatively, you can access Student View by logging in with a test student account.
3. Locate the link to the Norton tool (e.g., Ebook, Smartwork, InQuizitive, etc.) and click it.
4. The Norton product launch page or specific activity for the book you are using will open in a new browser tab. You will be prompted to sign in as a student, however, you can still use your Norton instructor account to do so.
5. On the Norton product page, confirm that you see a green badge labeled Connected to LMS. If instead you see a red LMS Connection Not Made badge, skip to Reporting error messages, below or Click Here.
- If you’re using Smartwork or ZAPS individual activity links, the Connected to LMS notification appears in the user options menu, which you will see by clicking your username in the upper-right corner of the activity page.
- If you do not see Connected to LMS in the user options menu, skip to Reporting error messages, below or Click Here.
6. If you added a gradable activity (such as InQuizitive, Smartwork, or ZAPS), click anywhere in the Connected to LMS badge (or the Connected to LMS user options menu entry for a Smartwork or ZAPS activity page) and an explanatory box will appear over the page.
- If you see a red X next to Single sign-in or Automatic grade transfer, skip to Reporting error messages, below or Click Here.
- If you see a yellow ? and the message, At least one parameter needed for…, close the Norton product tab in your browser and reconfirm that you launched the link from your LMS in Student View or are using a student account.
7. Click on the green checkmark icon next to Automatic grade transfer, then click OK in the confirmation message pop-up window to send a grade.
8. Confirm that a Test successful! message appeared below Automatic grade transfer.
9. Switch back to the browser tab with your course and verify a grade of 10% appears for the Norton activity Grades in your Moodle course.
- If you did not see a Test successful! message, or the grade did not appear in Grades, skip to Reporting error messages, below or Click Here.
10. Close the browser tab with the Norton product page.
11. You should now exit student view. Select the Dashboard Menu and click Return to my normal role or log out of the student account. The link is ready for use by your students.
Reporting error messages
Please take a screenshot and/or copy the text from the error message and contact W. W. Norton Customer Support for assistance. A support specialist will contact you to assist with further troubleshooting.
