Testing Integration with your Canvas gradebook

1. From your Canvas course, switch to student preview mode using the View as Student button or log in to your course with a test student account.

2. Locate the link to the Norton activity and click it.

3. The Norton product launch page or specific activity for the book you are using will open in a new browser tab. You will be prompted to sign, use your Norton instructor account to sign in.   

4. On the Norton product page, confirm that you see a green badge labeled Connected to LMS. If instead you see a red LMS Connection Not Made badge, contact your  Norton representative for assistance or go to Reporting error messages below.

• If using Smartwork or ZAPS individual activity links, the Connected to LMS notification appears in the user options menu, which you will see by clicking your username in the upper right of the activity page.

• If you do not see Connected to LMS in the user options menu,  contact your Norton representative for assistance or go to Reporting error messages below.

5. If you’ve added a gradable activity (such as InQuizitive, Smartwork, or ZAPS), click anywhere in the Connected to LMS badge (or the Connected to LMS user options menu entry for a Smartwork or ZAPS activity page) and an explanatory box will appear over the page.

• If you see a red X next to Single sign-in or Automatic grade transfer, contact your Norton representative or go to Reporting error messages below.
• If you see a yellow ? next to Automatic grade transfer, close the Norton product tab in your browser and reconfirm that you launched the link from your Canvas course in Student View or are using a student account.

6. Click on the green checkmark icon next to Automatic grade transfer, then click OK in the confirmation message pop-up window to send a test grade back to your Canvas course.

8. Confirm that a Test successful! message appeared below Automatic Grade Transfer. Click OK in the box to continue.

9. Switch back to the browser tab with your course and verify the grade appears for the Norton activity in the student's Grades

• If you did not see a Test successful! message, or the grade did not appear in the student's grades, contact your Norton representative or go to Reporting error messages below.   

10. Close the browser tab with the Norton product launch page.

11. You should now exit student view or log out of the student account. The link is ready for use by your students. Click Here for additional instructor suggestions.   

Reporting error messages

Please take a screenshot and/or copy the text from the error message and contact W. W. Norton Customer Support for assistance. A support specialist will contact you to assist with further troubleshooting.