Testing integration with Moodle

Last Modified on 08/18/2026 4:09 pm EDT

Note: Before launching a Norton link from a Moodle course, you must be enrolled in the course as an Instructor. 

  1. From your Moodle course, locate a link to the Norton tool (e.g., Ebook, Smartwork, InQuizitive, or Norton Illumine Ebook, etc.). 

  2. Launch the link, the  Norton activity will open in a new browser tab. If you are prompted to sign in use your Norton instructor account.

    3.  Image of Norton Illumine Ebook with the green Connect to LMS badge

  3. On the Norton product page, confirm that you see a green badge labeled Connected to LMS. If instead you see a red LMS Connection Not Made badge, skip to Reporting error messages, below.

    4. Two status badges indicating Connected to L M S and L M S Connection Not Made.


  • If you’re using Smartwork or ZAPS individual activity links, the Connected to LMS notification appears in the user options menu, which you will see by clicking your username in the upper-right corner of the activity page.

    • User menu showing Connected to L M S option highlighted.

  • If you do not see Connected to LMS in the user options menu, skip to Reporting error messages, below.

    • User menu displaying account options for sw5instructor at school dot edu.

  • 4. If you added a gradable activity (such as InQuizitive, Smartwork, ZAPS, or a Norton Illumine Ebook), click anywhere in the Connected to LMS badge (or the Connected to LMS user options menu entry for a Smartwork or ZAPS activity page) and an explanatory box will appear over the page.

    • L T I information box explaining L M S integration with single sign on and automatic grade transfer.

  • 5. If both, Single sign-in and Automatic grade transfer have the green checkmarks, this indicates Single sign-in and Automate grade transfer are enabled. If you see something else, please take a screenshot of the page and contact W. W. Norton Customer Support.
  • Close the browser tab with the Norton product page.

    • Reporting error messages

    Please take a screenshot and  copy the text from the error message and contact W. W. Norton Customer Support for assistance. A support specialist will contact you to assist with further troubleshooting.

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