To ensure all features in our products function properly, we recommend enabling pop-ups in your internet browser.
This page provides links to official browser support articles with step-by-step instructions. Click the link that matches your operating system and browser to view customized instructions for enabling pop-ups.
Don't know which Internet browser you're using? Click here.
Windows/Microsoft Edge
To enable pop-ups in Microsoft Edge, visit Microsoft’s official support page.
Windows/Chrome
To enable pop-ups in Chrome on a Windows device, visit Google’s official support page.
Windows/Firefox
To enable pop-ups in Firefox on a Windows device, visit Mozilla’s official support page.
Mac/Safari
To enable pop-ups in Safari on a Mac, visit Apple’s official support page.
Mac/Chrome
To enable pop-ups in Chrome on a Mac, visit Google’s official support page.
Mac/Firefox
To enable pop-ups in Firefox on a Mac, visit Mozilla’s official support page.
iOS/Safari
On iPhone or iPad (Safari):
- Open the Settings app.
- Scroll down and tap Safari.
- Find Block Pop-ups and toggle it off.
iOS/Chrome
On iPhone or iPad (Chrome):
- Open the Chrome app.
- Tap the More menu (three dots) in the bottom-right corner.
- Select Settings.
- Tap Content Settings > Block Pop-ups.
- Toggle Block Pop-ups to off.
Android/Chrome
- Open the Chrome app.
- Tap the More menu (three dots) in the top-right corner.
- Select Settings.
- Tap Site settings > Pop-ups and redirects.
- Toggle the setting to Allowed (turn it on).
Submit a Support Request
Still need help? Submit a support ticket and a customer support specialist will be happy to assist you.
Opened a request already? Click here for an update.