This page provides links to official browser support articles with step-by-step instructions for clearing history, cache, and cookies. Clearing your browser data can help resolve certain issues when using Norton’s digital products.
Choose the link below that matches your operating system and browser to view step by step instructions.
Don't know which Internet browser you're using? Click here.
Windows/Microsoft Edge
To clear browser history from Microsoft Edge on a Windows device, visit Microsoft's official support page.
To delete cache and cookies in Microsoft Edge, click here.
Windows/Chrome
To clear browser history from Chrome on a Windows device, visit Google's official support page.
To delete cache and cookies in Chrome, click here.
Windows/Firefox
To clear browsing, search and download history on Firefox, visit Mozilla's official support page.
To delete Firefox cookies and cache, click here.
Mac/Safari
To clear your browsing history in Safari on a Macbook device, visit Apple's official support page.
To delete Safari cookies, click here.
Mac/Chrome
To clear Chrome browsing history on a Macbook device, visit Google's official support page.
To delete Chrome cache and cookies, click here.
Mac/Firefox
To clear cache, cookies, and browser data in Firefox, visit Mozilla's support page.
iOS/Safari
To clear history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch, visit Apple's official support page.
Android/Chrome
To delete Chrome browser data on an Android device, visit Google's official help page.
Submit a Support Request
Still need help? Submit a support ticket and a customer support specialist will be happy to assist you.
Opened a request already? Click here for an update.