This page includes links to browser support pages with step-by-step instructions on clearing history, cache, and cookies in various internet browsers. Clearing your browser data can help resolve certain issues when using Norton’s digital products. Select the link below that corresponds to your operating system and browser to access the relevant instructions.
Don't know which Internet browser you're using? Click here.
Windows/Microsoft Edge
To clear browser history from Microsoft Edge on a Windows device, visit Microsoft's official support page by clicking here.
To delete cache and cookies in Microsoft Edge, click here.
Windows/Chrome
To clear browser history from Chrome on a Windows device, visit Google's official support page by clicking here.
To delete cache and cookies in Chrome, click here.
Windows/Firefox
To clear browsing, search and download history on Firefox, visit Mozilla's official support page by clicking here.
To delete Firefox cookies and cache, click here.
Mac/Safari
To clear your browsing history in Safari on a Macbook device, visit Apple's official support page by clicking here.
To delete cookies, click here.
Mac/Chrome
To clear Chrome browsing history on a Macbook device, visit Google's official support page by clicking here.
To delete cache and cookies, click here.
Mac/Firefox
To clear cache, cookies, and browser data in Firefox, visit Mozilla's support page by clicking here.
iOS/Safari
To clear history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch, visit Apple's official support page here.
Android/Chrome
To delete Chrome browser data on an Android device, visit Google's official help page here.
Submit a Support Request
Still need help? Submit a support ticket and a customer support specialist will be happy to assist you.
Opened a request already? Click here for an update.
