Overview
Note: If you are transitioning from Norton 1.1, we recommend following the below steps between semesters.
Please follow the instructions to add two Norton LTI 1.3 tools to your LMS. Our LTI tools are registered “globally” with Blackboard, so all you need is the Client IDs, which are listed below.
- Part 1 provides instructions for adding the Norton Learning Tools, which allows for our legacy links to work. This ensures a seamless transition for instructors who have 1.1 links in their course, or plan to upload new files containing those links.
- Part 2 provides instructions for adding the Norton Deep Linking tool, which has deep linking enabled. Deep linking will make your instructors’ course set up much easier going forward. As we build out additional services into our newer app, we will eventually deprecate the older one.
If you are transitioning from Norton LTI 1.1, please only migrate the tool in a break between terms when no active courses are in session using the LTI 1.1 links.
Part 1. Register the W. W. Norton Learning Tools LTI 1.3 Tool
- In the System Admin area of your Blackboard account, find “Integrations” and go to “LTI Tool Providers”
- Click “Register LTI 1.3/Advantage Tool”.
- Enter the Client ID: f332b728-1fa6-4aab-acf5-6c4cf37944f2 and click the “Submit” button.
- You’ll see an alert asking you to confirm that you’re about to migrate the tool from LTI 1.1 to 1.3. Click “OK”.
- The migration isn’t final until you click the “Submit” button on the next screen.
- Blackboard will display the name and description of the W. W. Norton Learning Tools, along with some configuration details.
- You don’t need to copy any of this information
- If you see an error instead of this screen, please take a screenshot and send it to your Norton contact for help.

5. Be sure Tool Status is set to Approved
6. In the Institution Policies section, select these settings:
- “User Fields to Send” select
- “Role in Course”
- “Name”
- “Email Address”
- Set Allow grade service access to “Yes”
- Set Allow Membership Service Access to “No”
- Set Show User Acknowledgement Message to “No”
- Click the “Submit” button and confirm the tool was saved successfully.

Test the W. W. Norton Learning Tools LTI 1.3 Tool
- Open a test course
- Select the content folder in which you will place the test link.
- To add the activity, from the Build Content drop-down menu select Web Link.
- Name the Web Link: W. W. Norton Test Link
- In the URL field, enter: https://ncia.wwnorton.com/test
- Check the This link is to a Tool Provider box
- Set the Enable Evaluation option to Yes.
- Set the Points Possible to some non-zero value, such as "10" or "100".
- Under Web Link Options, make sure the Open in New Window option is set to Yes.
- Set the Permit Users to View this Content option to Yes.
- Click Submit.
4. Enter Student Preview Mode
- Launch the Test link.
- Confirm the Test Page launches, and that you see green checkmarks next to Single sign-in and Automatic grade transfer.
- Send a Test Grade and confirm that it’s received successfully by Blackboard.
- If you see any errors displayed, after sending a test grade, open the green Toggle Debugging Information button
- Take a screenshot of the Test Page and copy the Debugging Information, through to the end of the POST, and send it back to your Norton contact.
Part 2. Register the W. W. Norton Deep Linking Tool
- In the System Admin area of your Blackboard account, find “Integrations” and go to “LTI Tool Providers”
- Click “Register LTI 1.3/Advantage Tool”.
- Enter the Client ID d2ab4f7c-62b5-4cb6-8c8e-1b59083e1019 and click Submit.
- Blackboard will display the name and description of the W. W. Norton Deep Linking tool, along with some configuration details.
- You don’t need to copy any of this information
- If you see an error instead of this screen, please take a screenshot and send it to your Norton contact for help

5. Be sure Tool Status is set to Approved
6. In the Institution Policies section, select these settings:
- “User Fields to Send” select
- “Role in Course”
- “Name”
- “Email Address”
- Set Allow grade service access to “Yes”
- Set Allow Membership Service Access to “No”
- Set Show User Acknowledgement Message to “No”
- Click the “Submit” button and confirm the tool was saved successfully.

Test the W. W. Norton Deep Linking 1.3 Tool
- Open a test course (you can use the same one)
- Enroll yourself as an instructor in the course
- Launch the tool
- In Original Course View:
- Select a content folder, and from the Build Content drop down menu, select W. W. Norton Deep Linking.
- In Original Course View:

- In Ultra Course View:
- Below the Books & Tools on the Content Details & Action menu, click View course & institution tools
- In the Books and Course Tools page that opens to the right of the course, click Browse all course tools
- Find the W. W. Norton Deep Linking and click it

4. You will be asked to log in with a Norton account. If you’re not sure whether you already have a Norton account, please ask your Norton contact to set one up for you now.
5. The Norton Deep Linking tool will open with LMS Connection, look for the Successfully connected to your Learning Management System (LMS), below LMS Connection.

6. Close the tab and return to the course. If you see something different or an error message, please take a screenshot of the page and send it to your Norton contact.
Troubleshooting
To schedule a meeting with our LTI Integration Specialist, or to troubleshoot an existing integration, please open a ticket on our support desk here .
Instructor support can be found here.
Part 2. Register the W. W. Norton Deep Linking Tool