Overview
If you are transitioning from Norton LTI 1.1, please only migrate the tool in a break between terms when no active courses are in session using the LTI 1.1 links.
Please follow the instructions to add two Norton LTI 1.3 tools to your LMS. Our LTI tools are registered “globally” with Blackboard. When you are ready to install the LTI 1.3 Tools, please ask your Norton contact for the Client IDs.
Part 1 provides instructions for adding the Norton Learning Tools, which allows for our legacy links to work. This ensures a seamless transition for instructors who have 1.1 links in their course, or plan to upload new files containing those links.
Part 2 provides instructions for adding the Norton Deep Linking tool, which has deep linking enabled. Deep linking will make your instructors’ course set up much easier going forward. As we build out additional services into our newer app, we will eventually deprecate the older one.
Part 1. Register the W. W. Norton Learning Tools LTI 1.3 Tool
- In the Administrator Panel of your Blackboard account, find Integrations and go to LTI Tool Providers
- Click Register LTI 1.3/Advantage Tool
- Enter the Client ID and click the Submit button
- You’ll see an alert asking you to confirm that you’re about to migrate the tool from LTI 1.1 to 1.3
- Click OK
- The migration isn’t final until you click the Submit button on the next screen
- Blackboard will display the name and description of the W. W. Norton Learning Tools, along with some configuration details.
- You don’t need to copy any of this information
- If you see an error instead of this screen, please take a screenshot and send it to your Norton contact for help
Be sure Tool Status is set to Approved- In the Institution Policies section, select these settings:
- User Fields to Send select
- Role in Course
- Name
- Email Address
- Set Allow grade service access to Yes
- Set Allow Membership Service Access to No
- Set Show User Acknowledgement Message to No
- Click the Submit button and confirm the tool was saved successfully.

Test the W. W. Norton Learning Tools
- Create a test course
- In the test course Add Content
- From the Create Item - Course Content Items select Teaching tools with LTI connection
- Name the LTI Link Test Link
- Make the link Visible to students
- In the Configuration URL enter: ncia.wwnorton.com/test
- Select Open in new window
- For Grading select Create gradebook entry for this item
- Set the Due Date
- From the Grade using drop down menu select Points
- Set the Maximum points to 10 or 100
- Select a Grade category
- Click the Save button

- Enter Student Preview Mode
- Launch the Test link
- Confirm the Test Page launches, and that you see green checkmarks next to Single sign-in and Automatic grade transfer
- Send a Test Grade and confirm that it’s received successfully by Blackboard
- If you see any errors displayed, after sending a test grade, open the green Toggle Debugging Information button
- Take a screenshot of the Test Page and copy the Debugging Information, through to the end of the POST, and send it to your Norton contact.

Part 2. Register the W. W. Norton Deep Linking Tool
- In the Administrator Panel of your Blackboard account, find Integrations and go to LTI Tool Providers
- Click Register LTI 1.3/Advantage Tool
- Enter the Client ID and click the Submit button
- You’ll see an alert asking you to confirm that you’re about to migrate the tool from LTI 1.1 to 1.3
- Click OK
- The migration isn’t final until you click the Submit button on the next screen
- Blackboard will display the name and description of the W. W. Norton Deep Linking, along with some configuration details.
- You don’t need to copy any of this information
- If you see an error instead of this screen, please take a screenshot and send it to your Norton contact for help
- Be sure Tool Status is set to Approved

- In the Institution Policies section, select these settings:
- User Fields to Send select
- Role in Course
- Name
- Email Address
- Set Allow grade service access to Yes
- Set Allow Membership Service Access to No
- Set Show User Acknowledgement Message to No
- Click the Submit button and confirm the tool was saved successfully.

Test the W. W. Norton Deep Linking
- Open a test course (you can use the same one)
- Enroll yourself as an instructor in the course
- Launch the tool
- Below the Books & Tools on the Content Details & Action menu, click View course & institution tools
- In the Books & Course Tools page that opens to the right of the course, click Browse all course tools
- Find the W. W. Norton Deep Linking and click it

- You will be asked to log in with a Norton account. If you’re not sure whether you already have a Norton account, please ask your Norton contact to set one up for you now.
- The Norton Deep Linking tool will open with LMS Connection, look for the Successfully connected to your Learning Management System (LMS), below LMS Connection.

- Close the tab and return to the course. If you see something different or an error message, please take a screenshot of the page and send it to your Norton contact.
Troubleshooting
To schedule a meeting with our LTI Integration Specialist, or to troubleshoot an existing integration, please open a ticket on our support desk here
Instructor support can be found here.
Be sure Tool Status is set to Approved


