Canvas

Last Modified on 10/14/2026 4:24 pm EDT

Part 1. Deploying the W. W. Norton Learning Tools App 

If you are transitioning from Norton LTI 1.1, please only migrate the App in a break between terms when no active courses are in session using the LTI 1.1 links.

Overview

Installing Norton LTI 1.3 Tools in Canvas

Follow the instructions in this article to add the two Norton LTI 1.3 tools to your Canvas LMS.

Norton LTI 1.3 tools are registered globally with Canvas. When you’re ready to install the tools, please open a support case to request the required Client IDs.

Your Norton Customer Success Manager (CSM) will follow up with you and provide the Client IDs needed to complete the installation.

Once you receive the Client IDs, proceed with the installation instructions in Part 1 or Part 2 of this article, as applicable to your setup.

Before you begin: If you have integrated with Norton resources using LTI 1.1, only follow these instructions when there are no courses actively using the LTI 1.1 App. If applicable, delete the W.W. Norton LTI 1.1 App before deploying the LTI 1.3 App.

  1. If the LTI 1.1 App is installed at the campus level, locate the App, and remove it.
  2. If instructors at your institution created LTI 1.1 Apps in their courses without your IT department's involvement, please work with your Norton contact to identify who they are. They will need to ensure that the LTI 1.1 App is removed from any new courses.
  3. From the root account click on Apps, click the Manage tab, and search on the name of the W. W. Norton LTI 1.1 App. Delete the LTI 1.1 App from this location, as well. Examples of LTI 1.1 App include ncia.wwnorton.com, InQuizitive, Norton Smartwork, or W. W. Norton.

In Canvas, you can deploy an LTI 1.3 App for your entire account, for a sub-account, or for a single course. We recommend that you deploy it for your entire account.

Before you begin to deploy the LTI 1.3 Tools : From the root account click on Apps, click the Manage tab, search on W. W. Norton. Ensure the W. W. Norton Learning Tools, LTI 1.3 App and the W. W. Norton Deep Linking App are Off. When you deploy the Apps you will be toggling the Apps State to On.

Part 1. Deploying the W. W. Norton Learning Tools, LTI 1.3 App

  1. In Canvas, using your Admin account, click Developer Keys.

  2. Click the Inherited tab next to the Account tab. 
  3.  In the Search box type in W. W.        
  4. Scroll down and click Show All Keys
  5. Find the W. W. Norton Learning Tools, LTI 1.3
  6. Copy the 15-digit Id number and paste it in to a text file.                                            Developer keys interface displays a list of keys with columns for name, details, type, and status. Each row includes toggle controls and edit options. At the top of the table, a control labeled Inherit is highlighted with an arrow pointing to it, indicating where to enable inherited settings. The list includes multiple entries with identifiers and status indicators aligned in rows.
  7. Ensure the App’s State is toggled On.                                       
  8. From the Account Navigation menu, click Settings.
  9. Select the Apps tab, and select View App Configurations.
  10. Click + App, and under Configuration Type, select By Client ID.
  11. An Add App dialog displays a confirmation message stating that the tool W W Norton Learning Tools L T I 1.3 is found for the provided client I D 170000000000548 and asks whether to install it. Two buttons are shown at the bottom, Cancel and Install, with Install highlighted for proceeding with the setup.Paste the 15-digit Id number in the Client ID input box, then click Submit.                      
  12. Canvas will ask to Install the W. W. Norton Learning Tools, LTI 1.3 App. Click Install.                        
  13. If Canvas shows an alert that the App has already been installed in this context, select OK
  14. Double-check that there isn’t an LTI 1.1 App for W.W. Norton already installed here.

Test the W. W. Norton Learning Tools, LTI 1.3 App

Note: Please follow these instructions and use a test student account to launch the test link. The other option is to “Act as User” with a student account enrolled in the test course.

  1. Open or create a test course where you can test the W. W. Norton Learning Tools, LTI 1.3 App.
  2. Go to the Assignments section of the test course, and create a new assignment.
  3. Name it W. W. Norton Test Link.
  4. Make sure it has a non-zero-point value of 10 or 100.
  5. Open the More Options button.
  6. For Submission Type, select External Tool.
  7. Under Enter or find an External Tool URL, enter this URL: https://ncia.wwnorton.com/test
  8. Check the box for Load This Tool in A New Tab.
  9. Save & Publish this assignment, and make sure you don’t see any error messages about link settings.
  10. If you do see an error message that the link settings aren’t valid, double-check the assignment URL.
  11. Make sure the test course is Published on its home page.
  12. From the Navigation menu select People and enroll a test student.
  13. Click the test student’s name, and in the menu that appears, select Act as User. On the next page, click Proceed.
  14. Find the Test Link assignment and launch it.
  15. If the tool is configured correctly, the Test Page should open and display a list of parameters expected to be included in the launch.
  16. Make sure you see green checkmarks for Single sign-in and Automatic grade transfer at the top of the page.
  17. Click the Send Test Grade button.
  18. Make sure you see a message that the grade was received by the gradebook.                          A W W Norton L M S integration test page displays a success message confirming that the integration is working correctly. A green check icon appears next to the word Success. Below, validation steps such as single sign on and grade return are marked as completed with green check icons. A button labeled Send Test Grade is visible. A list of U R L parameters received is shown with multiple validated entries. A note explains that values may vary between test runs. At the bottom, a Toggle Debugging Information button appears along with an I M S Global certification logo and the text imscert.org.
  19. If the Test Page fails to launch, if some parameters are shown with red X values, or if the test grade fails with an error, open the Toggle Debugging Information button. Take a screenshot of the Test Page and copy the Toggle Debugging Information. Attach the screenshot and paste the debugging information into an email and send it to your Norton contact.

Part 2. Deploying the W. W. Norton Deep Linking App

  1. In Canvas, in your Admin account, click Developer Keys.
  2. Click the Inherited tab next to the Account tab.
  3. In the Search box type in W. W.
  4. Scroll down and click Show All Keys
  5. Find the W. W. Norton Deep Linking App               A developer keys page displays a list of keys with columns for name and identifier. At the top, a control labeled Inherit is highlighted with an arrow pointing to it. At the bottom right of the page, a link labeled Show All Keys is circled, indicating where to expand the list of available keys. Multiple key entries are listed in rows with associated identifiers aligned to the right.
  6. Copy the 15-digit Id number and paste it in to a text file.  
  7. Ensure the App State is toggled On.
  8. From the Account Navigation menu, click Settings.
  9. Select the Apps tab, and select View App Configurations.
  10. Click + App, and under Configuration Type, select By Client ID.
  11. Paste the 15-digit Id in the Client ID input box, then click Submit                                    An Add App dialog displays a configuration form with the configuration type set to By Client I D. The Client I D field contains a numeric value. Instruction text below explains that an account administrator must generate an L T I developer key to obtain a client I D. At the bottom of the dialog, Cancel and Submit buttons are visible, with Submit highlighted for completing the setup.
  12. Canvas will ask to Install the W. W. Norton Deep Linking App. Click Install.

Test the W. W. Norton Deep Linking App

Note: Please follow these instructions and use a test instructor account to test the App. The other option is to Act as User with an instructor account enrolled in the test course. 

There can sometimes be a few minutes delay between installing the App, and it becoming visible in a course Module or Assignment.

  1. Open or create a test course where you can test the App.
  2. Go to the Assignments or Modules section of the test course, and click the 3 dots in the top right.
  3. Select W. W. Norton Deep Linking.                                             
  4. You will be asked to sign in with a Norton account. If you’re not sure whether you already have a Norton account, please ask your Norton contact to set one up for you now.
  5. W. W. Norton Deep Linking will open with LMS Connection, look for the Successfully connected to your Learning Management System (LMS), below LMS Connection.                             
  6. Close the tab, and return to the course. If you see something different or an error message, please take a screenshot of the page and send it to your Norton contact.

Troubleshooting

To troubleshoot an existing integration, please open a ticket on our Support Desk here .

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